Experts from HfS Research, Atos and Rio2016 will discuss what infrastructure and support where needed to enable the explosion in digital consumption of the 2016 Olympic Games.
Experts from HfS Research, Cognizant, Warner Bros., and CoreLogic discuss the impact of aligning back, middle and front office approaches – resulting in new operating models that are increasingly “born digital”, data rich, and outcome-based, in support of the business to which they strategies align.
Experts from HfS Research, HGS, Conduit Global, and Teleperformance discuss the role contact center plays in executing on an omnichannel strategy and how that will be changing in the future.
In this webinar, experts from HfS Research, IBM, and Waterfund discuss how cognitive platform based solutions and a design-thinking led approach allow for delivering a personalized, end-to-end frictionless experience.
Experts from HfS Research, Accenture and client organizations will discuss findings from the recent State of Cybersecurity and Digital Trust 2016 research
In this webinar, HfS experts, along with executives from Symphony Ventures and ADP, discussed the incredible opportunities for Robotic BPO.
Experts from HfS, emerging “As-a-Service” HR and F&A provider OneSource Virtual, KPMG, and Smith & Nephew, share insights into the progress of Plug and Play Digital Business Services and the considerations for the F&A function to make the leap.
Experts from HfS Research, IBM and Applied Materials discuss how applying Design Thinking and Intelligent Automation has helped them build better solutions to business problems.
Experts from HfS Research, WorkFusion and Ascension Health discuss how to solve for business outcomes through more integrated automation technologies.
Experts from HfS Research, Genpact, Mondelēz and KPMG discuss recent research that shows how digital is delivering a competitive advantage.
Design Thinking can help service providers and buyers step outside the current processes and engagements and shift the impact of outsourcing.
What will the future of RPA look like? Experts from the HfS Research webinar on the future of Robotic Process Automation.