Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 20, 2019 With the Triple-A Trifecta on the brain, HFS attended ABBYY’s recent customer- and partner-focused Content IQ Summit in Nashville to see how the company is as
November 19, 2019 The most pressing issue with quantum computing is the general public’s lack of understanding of what it can do and when it will be practical to use it. A to
November 11, 2019 Augmented, virtual, and mixed reality (AR, VR, and MR) used in conjunction with AI are proving particularly useful for enterprises
October 18, 2019 Enterprise AI leaders must leverage AI solutions at the intersection point of horizontal technical AI capabilities and vertical-specific depth.
October 3, 2019 HFS POV on Sutherland's human-centered design and on-demand solution that enterprises can use to become more agile with their omnichannel efforts.
October 1, 2019 A key reason that many AI early adopters are not too happy with AI’s business value is that in several cases, the journey map had technology-first direction.
September 30, 2019 HFS Research attended Cognizant's APAC Advisory Summit in Singapore. We believe Cognizant is focusing on building proprietary products by partnering with tech
September 6, 2019 Leading service providers are effectively reducing their operating costs and service costs with AI-ML. But, are these savings and benefits being passed on to
September 2, 2019 HFS, with support from Blue Prism, is showcasing real enterprise journeys with robotic process automation (RPA). This report spotlights Henkel.
August 15, 2019 Mid-size IT service provider LTI just announced its acquisition of Lymbyc, an artificial intelligence (AI) product firm based in Bengaluru, India.
July 30, 2019 Finance and accounting leaders from multiple industries gathered with HFS analysts to discuss their journey to the Finance OneOffice.
July 30, 2019 We’re often asked where RPA fits relative to APIs. RPA can help achieve desired process outcomes as part of a "toolbox" approach to integrated automation
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