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HFS 2.0: Defining Business Operations in the Next Decade

HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations

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Point of View

Focus on fully delivering on your ambitious insurance vision, says industry voice of the customer research

Insights from the voice of the customer research conducted as a part of the HFS Insurance Top 10 report.

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Point of View

Providers must act; creaking IT and emergence of mid-tiers means competition for BFS deals ramps up

Service providers have a chance to be BFS’ knights-in-shining-armour but the arena is competitive due to the ongoing success of mid-tier providers.

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Point of View

When you think of Redwood software, don’t think “RPA”; think “finance automation” instead

Recently, HFS talked with Redwood Software about its decision to move away from “RPA” as its preferred focus area and move forward with “finance Redwood

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Point of View

Finance leaders must adopt these five key AI transformation levers

In this report, we examine how the BFSI industry can adopt five transformation levers to get the most out of AI investments.

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If you want success with machine learning-enabled analytics, don’t boil the ocean!

Citizens Bank reinvents collections segmentation and creates a trust-based foundation for smart analytics scale

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As challenger banks’ profits fail to match their growth, incumbents must continue to invest in digital

Despite continued growth from challenger banks they are struggling to make profit – incumbents investing in their own offerings could outlast them.

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Point of View

Oil and gas giants: establish trust to get over your data constraints—and drive growth, efficiency, and business model reinvention

Proactive oil and gas leaders will push for trust, data sharing, and collaboration in their ecosystems for everyone’s benefit.

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Point of View

A fireside chat with Mohit Joshi: Introspection and understanding why clients pick their partners are the keys to success

Part 2 of 2: HFS CEO Phil Fersht talks with Mohit Joshi, President, Infosys, about the banking sector, the future of Infosys and the wider market.

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Point of View

Insurance clients need their service providers to step up their IoT partnerships

Providers’ key to IoT and insurance starts with a more strategic approach to partnerships, IP, and go-to-market.

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Point of View

The Ants are different, even compelling, but can they drive a genuine integrated automation proposition for an industry that really needs one?

2019 was a high-octane year for AntWorks as the firm's leadership laid critical groundwork for 2020, generating a lot of goodwill

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Point of View

Ditch the diesel: How to go ‘Straight to digital’ at a pace that works for you

A recent HFS roundtable in New York City supported by Wipro discussed the “straight to digital” trend from a Why? What? and How? perspective

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