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Point of View

Learn how Siemens Mobility achieved a digital transformation with an eye on the future

Learn how Infosys helped Siemens Mobility to achieve a digital transformation

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Point of View

Slay your legacy dragons to go “straight-to-digital” with an integrated OneOffice technology platform

Find out how Oracles' vision exemplifies HFS' OneOffice with an integrated suite of cloud applications and by leveraging and analyzing data for the very best in

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Point of View

Call center worker power is sustaining the in-office model

70:30 is post-pandemic goldilocks ratio of in-office: WFA for contact center services

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Hot Tech

HFS OneOffice Hot Vendors Q1 2021

We present the HFS OneOffice Hot Vendors Report for Q1 2021. The HFS Hot Vendors are an exclusive group of emerging players with a differentiated value for the

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Highlight Report

HFS Highlight: Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences

Solink’s new use cases enable work-from-anywhere managers to build better brick-and-mortar experiences with connected data

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Highlight Report

HFS Highlight: Atos builds a Nest in Life and Pensions BPO

Nest is a platform for Atos to become a global force in L&P BPO

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Point of View

Work-from-anywhere economy drives a huge reliance on customer data platforms

As we begin working-from-anywhere, so we begin consuming from anywhere, adding to the range of data touchpoints and complexity of achieving a 360-degree

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Highlight Report

HFS Highlight: Firstsource’s newest partnerships target the patient experience for healthcare clients

Firstsource recently announced new partnerships with Zappix and Uniphore to target the healthcare

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Highlight Report

HFS Highlight: IBM acquires Salesforce Platinum partner, 7Summits to bolster user-centric design capabilities

IBM acquires 7Summits to strengthen its position as a Salesforce transformation services partner

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Highlight Report

HFS Highlight: Capgemini launches CornerShop to transform the in-store shopping experience

In February 2021, Capgemini, SharpEnd and The Drum launched a new retail innovation store, CornerShop. It's an innovative brick-and-mortar store based out of of

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Highlight Report

HFS Highlight: The OneOffice Emerging Tech Stack enables enterprise-wide decision-making when certainty is in short supply

The OneOffice Emerging Tech stack offers the listen-learn-respond capabilities to power decision-making in our increasingly complex business environment

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