Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 17, 2015 A conversation with Jesus Mantas, General Manager of IBM Global Process Services, recorded at our As-a-Service Working Summit, on the impact of personalization
July 1, 2015 HfS recently visited Luxoft's development center in Kiev and got an inside view into what is driving the company’s success.
May 29, 2015 With the emergence of the As-a-Service Economy, we have an opportunity to change the profile of the healthcare BPO professional for greater connection with in
May 19, 2015 As the on-shore market grows, RevAmerica attendees were eager to explore what it takes to train, attract, and develop talent to meet this rising demand.
April 30, 2015 ConnectYourCare is tackling an issue in health care financing -- making the HDHP/HSA that is a generally a bit "daunting" more user friendly and accessible --
April 15, 2015 HfS Research believes that in order to really embrace the “As-a-Service Economy,” enterprises will have to develop new capabilities that go beyond what was
March 9, 2015 Beyond attractive locations HR service centers must support diversity in all forms from language and culture to SaaS and managed services. A clear human capital
February 5, 2015 HfS has questioned if companies flocking to Workday are being set up for success, so we took note when HR consulting firm Mercer joined the Workday partner and
November 6, 2014 The role of an analyst is to be therapist and advocate. HfS analysis of the HR Technology Conference 2014 is that it may be enabling some of the dysfunction in
October 7, 2014 In an era of constant change, companies have to consider if organizational redesign, policy & process changes, technology automation, and outsourcing – or a
October 7, 2014 PeopleDoc is helping GBS functions improve workforce efficiency and effectiveness through improved HR information accessibility and accountability with its and
September 26, 2014 More work is being done for organizations today by people that are not on the actual payroll. Companies need to develop strategic workforce plans and workforce
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