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Point of View

GenAI is a long-term play, not an instant gratification project

Mphasis' CEO addresses GenAI's transformational promise amidst challenges in data privacy, talent, tech, and ethics.

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Point of View

Introducing your playbook for the GenAI future

How is this study different? Discover lessons learned that make this a must-read series.

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Highlight Report

IBM leverages a UK bank’s AI baseline to rapidly build a better chatbot using GenAI

HFS explores GenAI progress at a UK bank supported by IBM and an existing AI baseline.

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Point of View

Going all-in on GenAI brings promise (and peril)

We discuss balancing GenAI enthusiasm with delivery concerns.

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Point of View

GenAI’s impact will surpass every other technology

Early adopters rank the overall impact of GenAI over the next few years against other technologies throughout history.

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Point of View

Expect some turbulence as GenAI takes off

An exclusive cohort of early enterprise adopters identify the obstacles most likely to impact your GenAI deployment.

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Point of View

GenAI success depends on talent, data, cash, and culture

We explore lessons from early innovators about the factors that ensure successful value creation with GenAI.

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Highlight Report

Google responds to enterprise fears of hyperscaler GenAI control

Google Cloud is pushing the boat out to allay enterprise fears that GenAI represents another way for hyperscalers to exert control.

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Highlight Report

KPMG’s $2 billion GenAI plan targets transformation with trust

KPMG is forging ahead with a $2 billion investment in GenAI despite 92% of business leaders expressing concerns about its risks.

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Competitive Intelligence

TaskUs: Generative Enterprise™ Services Capabilities, 2023

A look at how TaskUs performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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Competitive Intelligence

Sutherland: Generative Enterprise™ Services Capabilities, 2023

A look at how Sutherland performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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Competitive Intelligence

Movate: Generative Enterprise™ Services Capabilities, 2023

A look at how Movate performed in the HFS Horizons: Generative Enterprise™ Services Capabilities, 2023.

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