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Point of View

Indian GCCs spread their tendrils to lead the next wave of tech innovation

Enterprises that fail to recognize Indian GCCs as strategic innovation partners risk falling behind in the digital transformation.

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Data Viewpoint

The IT services industry is ripe for disruption

Global 2000's technical debt is $1.5-2 trillion, and we've built a $1.5 trillion IT services industry to manage it. The math simply does not add up!

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Data Viewpoint

GCC BS Buster: Are GCCs innovation hubs or nothing but rebranded cost centers?

Are you truly creating GCCs that drive enterprise innovation and transformation?

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Highlight Report

With Agentforce, Salesforce brings new opportunities for clients and partners

At its annual Dreamforce event in California, Salesforce officially unveiled Agentforce, an allin-one agentics and Gen AI solution.

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Highlight Report

Infosys cements its stable culture but must deliver on Enterprise AI as its future vision

Infosys continues to move the needle on AI by targeting use cases beyond IT organizations.

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Point of View

The US Fed’s rate cut is promising for the IT services industry, but headwinds continue to blow

The US Fed finally cuts rates. HFS Research evaluates what it means for the IT services industry.

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Highlight Report

‘Software will eat software’ changes the economics of cutting your technical debt

Modernize legacy systems and update processes more affordably, thanks to a new approach in which 'software will eat software.'

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Highlight Report

TCS builds Business-in-a-Box to support Xerox’s ‘Reinvention’

Xerox is overcoming dramatic business model changes with the help of the TCS business-in-a-box model.

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Market Impact Report

Don’t just “assure” quality after the fact; “engineer” quality into the software development lifecycle

Quality assurance is at a crossroads as it must support the new complexities of cloud-native transformation and AI.

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Point of View

Retail’s make-or-break moment: Embark on the HFS ‘Future of Retail’ framework now

The ‘Future of Retail’ framework professes a customer-oriented paradigm enabled by tech.

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Point of View

Accenture’s ANSR acquisition to reshape enterprise innovation and business strategy

Accenture's acquisition of ANSR deepens India's GCC growth, blending innovation with operational agility for enterprises.

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Highlight Report

Hitachi Digital Services brings multiple entry points to help clients with IT/OT convergence

HDS aims to integrate Gen AI in IT/OT integration to meet the demand for digital engineering and create new sources of value.

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