Research & Insights

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Market Impact Report

The consumer goods and retail playbook for navigating disruption while driving innovation

Only 6% of consumer goods and retail executives say their companies focus on all the right initiatives.

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Highlight Report

Publicis Sapient adds sizable LATAM nearshore capabilities by Practia acquisition

Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.

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Point of View

Invest in the three HFS innovation Horizons to conquer consumer goods and retail disruption

RCPG firms should make strategic technology investments with a coherent focus on business outcomes.

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Highlight Report

LTIMindtree’s engineering+digital scale offers RCPG firms an alternative to Tier-1 vendors

LTI’s engineering pedigree and Mindtree’s digital background make LTIMindtree a solid managed services provider to win big work.

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Highlight Report

Wipro re-purposes its retail portfolio to foster the OneOffice™ mindset

Wipro’s CIS offerings for retail now manifest a unified retail commerce vision.

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Point of View

CPG firms close the customer gap by going direct

Over 70% of CPG firms are building a DTC business model to increase sales, drive customer loyalty, and increase profitability.

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Competitive Intelligence

Genpact: Retail and CPG Services Capabilities, 2023

A look at how Genpact performed in the HFS Horizons: Retail and CPG Service Providers, 2023

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Highlight Report

RCPG ecosystem strategies for the hybrid world

EY’s holistic approach to the future of retail.

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Top 10 Report

HFS Top 10: Retail and CPG Services, 2022

An assessment of the leading services providers to the retail and consumer packaged goods industries.

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Highlight Report

Accenture acquires HRC Retail Advisory to expand retail strategy capability

Helping retailers accelerate their digitalization amid disruption.

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Highlight Report

NTT DATA scales product-focused digital transformation

NTT DATA has announced its intent to acquire former HFS OneOffice Hot Vendor Nexient.

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Top 10 Report

ServiceNow Services 2021

New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.

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