Accurate, visionary, and thought-provoking insight into issues that impact your business.
October 19, 2016 This Blueprint Guide evaluates the offerings of some early explorer service providers, giving buyers a sense of what’s available where things are going.
September 19, 2016 A fresh, research-based look at the role of operations and BPO in the business of Pharma and Life Sciences.
August 18, 2016 This is a comprehensive buyer-focused analysis of IT and BPO service provider Wipro.
July 28, 2016 How clients and service providers are using automation, analytics, and more in BPO/BPaaS to enable consumer centric healthcare operations.
December 11, 2015 In the last in our series on MRO, we focus on opportunities the As-a-Service Economy will create for MRO to become an agile enterprise capability.
November 20, 2015 MRO can be a more proactive, better managed capability so that enterprises can be more effective and adaptable with a well-defined supply chain.
November 17, 2015 An acquisition of Xchanging by CSC, Capita, eBix or Apollo should result in a spin-off sale of Xchanging’s procurement biz to an existing market player.
November 5, 2015 This is the first part in a series of three soundbites focused on the evolution of Maintenance, Repair and Operations (MRO) outsourcing in the As-a-Service
April 24, 2015 HfS believes the time is fast approaching for global process owners to work with business and product leaders in their enterprise to understand their 3D and how
August 26, 2014 Lessons can be learned from the airline industry as Talent Acquisition Service leaders travel to compete for global business and inspire and motivate their to
July 7, 2014 HfS interviewed dozens of buyers of Talent Acquisition Services that reveal organizational changes make a difference in getting to value beyond cost in process
May 20, 2014 Our Procurement Value Index finds that the procurement function is in the midst of significant change still showing attributes of a past more confrontational on
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