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Competitive Intelligence

A Buyers’ Guide to Concentrix

The HfS Buyers' Guide offers a view on the services capabilities of Concentrix

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Competitive Intelligence

A Buyers’ Guide to DXC Technology (CSC/HPE/Xchanging)

The HfS Buyers' Guide offers a view of the services capabilities of DXC Technology

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Competitive Intelligence

A Buyers’ Guide to Capgemini

This guide will enable buyers of outsourcing services to make better informed sourcing decisions regarding Capgemini.

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Competitive Intelligence

A Buyers’ Guide to Teleperformance

A buyer focused view of services capabilities of Teleperformance

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Competitive Intelligence

A Buyers’ Guide to Hexaware

A buyer focused view of services capabilities of Hexaware.

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Competitive Intelligence

A Buyers’ Guide to Accenture

A buyer focused view of services capabilities of Accenture.

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Competitive Intelligence

A Buyers’ Guide to IBM

A concise buyer focused view of Services Capabilities of IBM

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Point of View

9 Recommendations for Procurement As-a-Service Buyers

Procurement outsourcing as we knew it is no more. Over the past decade, Procurement outsourcing went through a significant transformation. Buyers’ needs and

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Top 10 Report

HfS Blueprint Snapshot: RPA Providers

The 2017 RPA provider Blueprint Snapshot evaluates the leading RPA provider and provides an assessment of the market dynamics.

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Competitive Intelligence

Atos Buyers’ Guide

A look under the hood of ITO service provider Atos from a buyer's perspective.

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Top 10 Report

HfS Blueprint Report: Procurement As-a-Service 2016

This Blueprint covers the market for Procurement As-a-Service, including the innovation and execution capabilities of 15 providers.

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Competitive Intelligence

EXL Buyers’ Guide

A buyers focused look at BPO service provider EXL.

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