In 2020, HFS coined the term “process intelligence” as an umbrella term to encapsulate the broad array of process mining and discovery tools coming to the market. While the overall point of the category is to help enterprises better understand how they execute work to make informed choices about how to improve or daresay transform it, we were starting to hear reductive rumblings suggesting either mining or discovery is more valuable than the other. While each can serve a distinct purpose, we believe they can be leveraged in harmony to create valuable process intelligence capabilities that help bridge data, analytics, AI, and automation siloes—all in the happy pursuit of better work. Enter Soroco, a category-agnostic process intelligence company on a mission to improve how teams work.
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November 27, 2024 HFS's Reetika Fleming talks with Soroco's Abhijit Shroff about how interaction data can drive enterprise transformation.
November 26, 2024 Technology and organizational strategies are inexplicitly conjured under the technology of Soroco’s Scout.
November 26, 2024 Chazey Partners leverages a practitioner-led approach to deliver high-impact, cost-effective results to enterprises.
December 12, 2023 The HFS take on how Soroco’s flagship product Scout uses AI to find and fix hidden pains impacting how enterprises get work done.
September 06, 2023 HFS connected with Tech Mahindra and its client GEODIS to learn why enterprises should consider it for process intelligence.
June 08, 2023 Today’s unpredictable world will need leaders to create different plans and be flexible and relevant to customers and employees.
May 24, 2023 Highlights from dynamic discussions in NYC with enterprise and industry leaders on the road to the Generative Enterprise.
February 10, 2023 A look at how Soroco performed in the HFS Horizons: Process Intelligence Products, 2023.
January 31, 2023 This report evaluates leading process mining and task mining vendors’ capabilities to help enterprises tackle process debt.
January 04, 2023 Organizations need visibility into software systems as much as they need it into their supply chains.
December 01, 2022 Focusing its automation on AI and unstructured data differentiates Automation Hero from RPA.
May 17, 2022 This Snapshot report highlights the SaaS firms leading business process intelligence (BPI).
March 01, 2022 Soroco contextualizes data usage to drive change programs for how work gets done through its Scout platform.
August 24, 2021 The HFS Symposium panel Discovering Data underscored the sentiments that investments in data would increase significantly.
August 12, 2021 Read the key findings of the Native Automation panel at HFS Symposium 2021.
April 20, 2021 Your mega-compendium of HFS OneOffice Hot Vendors organised by change agents, business services, IT services, industry and A-Z.
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