HFS Hot Vendor: Invoke

Invoke profile

  • Lead Author: David Cushman
  • Product/Service/Hybrid: Hybrid
  • Primary Emerging Tech: RPA
  • Secondary Emerging Tech: Process Orchestration
  • Functional Focus Business: Customer Enagement & CX
  • Functional Focus IT: Not applicable
  • Industry: Not applicable
  • Next Gen Delivery Models: As-A-Service
  • HQ Based: NA
  • Published: 2022 Q1
Invoke

INVOKE is rare: a software and services business selling solutions to specific business value outcomes rather than belaboring a focus on the tech. Its business-friendly approach to automation has enabled this sub-100-employee Atlanta-based outfit to out-compete much bigger rivals to land work with more than 50 customers across financial services and insurance, manufacturing, healthcare, and the public sector.

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