Covering the worlds of insurance, our research brings an industry lens to digital transformation with deep demand-side research, comprehensive competitive supply-side insights, and outcome-focused emerging tech use cases.
We’ve trained a generative AI model on two years of research, across industries, technologies, and change agents.
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May 14, 2025A bold view of how insurers and service providers must align on innovation, experience, and ecosystems to lead in 2025.
July 14, 2025Insurers must move beyond compliance to turn IFRS 17 into a competitive advantage.
June 06, 2025Revol One Financial has joined forces with Genpact to rapidly rebuild itself from the ground up with a greenfield approach.
June 03, 2025Embedding CX at every stage of the transformation journey is essential for building lasting impact and competitive differentiation.
Highlight Report
July 08, 2024FCCI chooses Cognizant to bring its E&S program to life
Highlight Report
June 06, 2024For this major project, the U.S. Automotive Association brought in Capgemini, its longtime technology partner.
Highlight Report
May 31, 2024Wipro's investment in Aggne could help P&C carriers drive new value with Duck Creek
Point of View
May 06, 2024It's time to cultivate demonstrated innovation from all geographies for UK insurers to complete their data and digital transformation.
Market Analysis
April 13, 2024HFS’ 2024 Pulse data and state-of-the-market summary for BFS are here—a year of AI-led technology arbitrage and lumpy spending rebound.
Market Analysis
April 10, 2024HFS’ Pulse data is here! Our state-of-the-market summary shows 2024 as the year of AI-led technology arbitrage with a lumpy spending rebound.
Highlight Report
March 20, 2024Property and casualty insurers must break free from legacy thinking, drive ecosystem improvements, and embrace transformation.
Highlight Report
September 21, 2023WNS' deep domain knowledge, process know-how, and GenAI-enhanced analytical engine deliver benefits for insurers.
Point of View
September 19, 2023HCLTech hosted its first BFSI analyst event. Here are HFS' top takeaways for enterprises in the year of the digital dichotomy.
Highlight Report
August 03, 2023HCLTech’s DNA in infrastructure and deep expertise led State Farm to select it to help achieve its IT goals.
Highlight Report
July 05, 2023Publicis Sapient is expanding geographic footprint through acquisitions, adding capabilities, & local capabilities along the way.
Highlight Report
April 14, 2023State Farm reorganized its core IT infrastructure to keep up with digital shifts.
Point of View
March 10, 2023Acquisitions bring platform capabilities as well as two new insurtechs to Tech Mahindra’s insurance practice
Highlight Report
March 02, 2023CIOs and data officers must look beyond their organizations toward their wider ecosystem for new sources of value.
Point of View
January 04, 2023We connected with a Skan client to understand why firms with complex tech landscapes shouldn’t disregard process intelligence.
Competitive Intelligence
August 03, 2022A look at how Capgemini performed in the HFS Top 10 for Insurance Services in 2022.
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