Market Impact Reports

Our latest and greatest long-form, deep-dive research featuring analysis on the market's most important trends.

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We’ve collected all of our forward-looking Horizons Reports, which evaluate service providers, in one place. Take a look here.

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For insights about the leading vendors in business and IT services, as well as the emerging tech market, click here.

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More Featured Market Impact Reports

Market Analysis

Competitive Intelligence from June 2023

In this month’s Competitive Intelligence report, we’ll cover technology, banking and financial services, and healthcare.

Market Impact Report

Digital differentiation for asset and wealth managers must focus on “better”—not just “more”

HFS surveyed 150 asset and wealth management leaders to understand the future of this changing sector.

Market Vision Paper

UST is thriving in the age of talent wars

This mid-size service provider fosters a culture of connectivity and empathy to reshape business and work.

Market Analysis

Competitive Intelligence from May 2023

In this month’s Competitive Intelligence report, we’ll cover technology, sustainability, healthcare, insurance and more.

Market Vision Paper

Perception isn’t always reality: The case for more effective data management

The enterprise’s trust in data is high, perhaps unrealistically high. Learn about the reasons and action items.

Market Impact Report

Commercial banks need a digital reboot—their customer expansion aspirations depend on it

HFS Research, in partnership with Infosys, surveyed 150 commercial banking leaders.

Market Vision Paper

Xebia brings a passion for people, technology, and knowledge sharing

Xebia maintained its mission and values from its inception and continued its focus on mastering the art of software craftsmanship.

Market Analysis

Competitive Intelligence from April 2023

In this month’s Competitive Intelligence report, we’ll cover technology, consumer products, healthcare, insurance and more.

Market Analysis

The 2023 BFSI research agenda

Here's what HFS has in store for BFSI industry coverage in 2023.

Market Impact Report

The payment providers’ playbook for practical, innovation-led transformation

HFS Research, in partnership with Infosys, surveyed 150 payment providers across North America and Europe.

Market Impact Report

The ecosystem imperative: How to create new sources of value in BFS enterprises

A fresh new study that examines how financial services firms strive for new forms of value through innovation and ecosystems.

Market Impact Report

From Surviving to Thriving in Hybrid Work

This report dives into how employee experience is defining the digital workplace.

Market Vision Paper

The autonomous enterprise is much more than technology—it’s about operationalizing business agility

The autonomous enterprise is about creating the organizational agility you need to survive in the digital world.

Market Analysis

Leading the energy transition

Using positions of influence to align organizations and systems with the global sustainability context.

Market Impact Report

How India can rise to the challenge of developing a winning talent ecosystem

We surveyed 300 leaders from Global 2000 enterprises and 600 full-time India-based employees of leading service providers.

Market Impact Report

Ericsson shows how to harness OneOffice foundations to build your Horizon 3 future

ICT giant Ericsson shows how to build on HFS One Office™ foundations to take the leap to an HFS Horizon 3 organization.

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