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Highlight Report

Hitachi Digital Services bets big on Vietnam’s capabilities to drive IT-OT-ET convergence

This is Hitachi Digital Services Vietnam delivery center capabilities, and strategy in IT-OT-ET convergence with client outcomes.

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Highlight Report

With AI at the core, Coca-Cola Bottlers Japan leans on Genpact to redesign operations

Coca-Cola Bottlers Japan wants to enhance uptime, optimize operational costs, and shift the equipment business to profit-making.

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Point of View

IBM increases quantum computing access to Korean firms

The POV describes IBM's quantum plans and strategies post its partnership with Yonsei University in S. Korea.

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Highlight Report

HCLTech plays on its engineering strength by combining it with AI

HCLTech’ recent APAC Analyst and Advisor event highlighted the company’s take on evolving market trends.

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Horizons Report

HFS Horizons: The Best Service Providers for Core Banking Modernization, 2024

The report explores the myriad ways banks are driving core modernization with the help of their service provider partners.

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Point of View

CFOs are breaking down silos to drive innovation

Our interview with Felix Langenbach, CFO of LVMH Japan, explains the significance of customer experience in the luxury goods industry.

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Highlight Report

WNS applies GenAI to a global insurer’s end-to-end claims process

WNS' deep domain knowledge, process know-how, and GenAI-enhanced analytical engine deliver benefits for insurers.

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Highlight Report

Capgemini puts its money where the growth is—APAC

Capgemini acquired Japanese firm BTC to enhance its APAC strategy.

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Competitive Intelligence

IBM: Sourcing and Procurement Services Capabilities, 2022

A look at how IBM performed in the HFS Horizons: Sourcing and Procurement Service Providers, 2022.

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Highlight Report

India prioritizing citizen mental health with T-MANAS

On October 10, 2022, World Mental Health Day, the Indian government launched the T-MANAS initiative.

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Point of View

India leaps into the home healthcare market

In this POV, we expand on India's home healthcare market and what it means for service providers.

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Highlight Report

akaBot goes SaaS-first to deliver robust process-specific RPA

FPT Software's akaBot RPA is offered as a SaaS-first solution which handles process-specific updates so customers’ don't have to.

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