Research & Insights

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Point of View

Publicis Sapient and Quicklizard partner to drive AI-driven dynamic pricing in retail

Retailers are leveraging AI-driven pricing to improve margin efficiency, demand forecasting, and omnichannel pricing.

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Highlight Report

UST’s Retail GenAI Platform—bringing order to the AI chaos

UST’s Retail GenAI Platform provides a blueprint for expanding beyond isolated experiments to align AI with overarching business imperatives.

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Highlight Report

Workday is stepping up to stop AI agent sprawl

Workday tackles AI agent sprawl with its Agent System of Record, ensuring governance, security, and lifecycle management for digital workers.

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Highlight Report

KPMG must continue delivering health outcomes, not just tech fixes

Combining tech capabilities and attitude to address health outcomes will yield positive results.

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Point of View

Chemical Industry 2025: Adapt or die in the age of sustainability and digital disruption

AI-driven automation, regional supply chain resilience, and net-zero acceleration are survival mandates for chemical firms.

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Point of View

Healthcare providers must find new drive for sustainability transformation

IT service providers can help healthcare clients achieve sustainability, boost efficiency, cut costs, and accelerate digital transformation.

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Market Impact Report

The low-code imperative is crucial to bring speed and agility to software-driven outcomes

Low-code was the precursor to prompt-based coding, and the lessons in this report are crucial for DevOps teams using both these solutions.

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Horizons Report

HFS Horizons: Telecom Service Providers, 2025

An assessment of telecom service providers, addressing the why, what, how, and so what.

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Competitive Intelligence

McKinsey: Generative Enterprise Services Capabilities, 2025

A look at how McKinsey performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

Persistent: Generative Enterprise Services Capabilities, 2025

A look at how Persistent performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

PwC: Generative Enterprise Services Capabilities, 2025

A look at how PwC performed in the HFS Horizons: Generative Enterprise Services, 2025

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Competitive Intelligence

WNS: Generative Enterprise Services Capabilities, 2025

A look at how WNS performed in the HFS Horizons: Generative Enterprise Services, 2025

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