Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 5, 2025 AI will have a major impact on the way services are delivered. HFS researched the effect of AI on tax and audit services.
June 16, 2025 AI is a catalyst; enterprises must reinvent their value proposition to remain relevant to customers.
June 4, 2025 Zeta empowers marketers with AI-driven control, simplifying MarTech with modular tools for personalization, speed, and agility.
June 3, 2025 Hot Tech Profile: AidenAI blends AI+digital services, driving AI-driven automation for modernization & greenfield deployments.
May 28, 2025 In an era where emotional equity is one of the rarest assets, the inability to amplify that connection is a missed opportunity.
April 14, 2025 Crusty, old RFPs are dead, and sales teams are celebrating the technology that has defeated procurement’s dreaded go-to tool.
April 8, 2025 GenAI should enhance, not replace, the elements of sports media that create an emotional connection.
April 2, 2025 Sports organizations must shift their mindset to lean on service providers for what they’re actually good at—digital transformation.
March 27, 2025 Mounting technical and process debt—estimated at $200 billion by HFS Research—is no longer sustainable for the insurance industry.
March 19, 2025 In the sports industry, the product is the player, and leaders must protect their athletes at all costs.
March 11, 2025 As consumption shifts, AI-driven media strategies, data-backed fan engagement, and new revenue models are redefining the industry.
March 3, 2025 This POV covers macro-economic conditions and uncertainties that IT service providers must navigate.
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