Research & Insights

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Competitive Intelligence

EMIDS: Healthcare Payer Services Capabilities, 2022

A look at how EMIDS performed in the HFS Horizons: Healthcare Payer Service Providers 2022.

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Competitive Intelligence

Cognizant: Healthcare Payer Services Capabilities, 2022

A look at how Cognizant performed in the HFS Horizons: Healthcare Payer Service Providers 2022.

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Competitive Intelligence

TCS: Healthcare Payer Services Capabilities, 2022

A look at how TCS performed in the HFS Horizons: Healthcare Payer Service Providers 2022.

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Competitive Intelligence

Optum: Healthcare Payer Services Capabilities, 2022

A look at how Optum performed in the HFS Horizons: Healthcare Payer Service Providers 2022.

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Competitive Intelligence

Accenture: Healthcare Payer Services Capabilities, 2022

A look at how Accenture performed in the HFS Horizons: Healthcare Payer Service Providers 2022.

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Market Vision Paper

Digital transformation and interoperability are critical to health plan well-being

HFS Research and NTT DATA share lessons and opportunities for health plans’ digital transformation and interoperability efforts.

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Point of View

Are CHROs hiding a generational opportunity from the CFOs?

There is a generational opportunity to improve health & care for employees if CHRO's and CFO's can collaborate and innovate.

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Highlight Report

Learn from the race to REAL ID to cut costs and boost customer experience

A US ID initiative is accelerating tech-driven customer and document-centric solutions, cutting costs and improving CX and EX.

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Horizons Report

HFS Horizons: Healthcare Payer Service Providers, 2022

This Horizons report shares the forward-looking capabilities that service providers will bring to bear.

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Point of View

Enterprise innovation in action: Collaboration must become second nature to us

Snippets of the enterprise innovation panel at the recent HFS Super Summit.

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Point of View

Building trust and enhancing experience through technology-enablement

Brillio partnered with one of the largest health plans to innovate and transform its external stakeholder experience challenges.

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Highlight Report

Amazon’s One Medical acquisition will disrupt US primary care

In July 2022, Amazon announced it would acquire One Medical, a digital-health-enabled primary care organization.

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