Accurate, visionary, and thought-provoking insight into issues that impact your business.
September 29, 2016 We look at the value proposition of telecom BPO firms in delivering FTTx Rollouts-as-a-service
September 29, 2016 This PoV outlines key recommendations for Workday Service Buyers.
September 22, 2016 We investigate a metrics-based approach that buy-side customers can use to drive code reuse in their engagements with engineering service providers.
September 20, 2016 This report looks at the evolution of sourcing and enterprise operations, from effective to strategic BPM.
September 20, 2016 In this edition, we feature Gerd Leonhard's keynote from Cognition, entitled "Human Ethics As An Evolutionary Compass."
September 19, 2016 A fresh, research-based look at the role of operations and BPO in the business of Pharma and Life Sciences.
August 26, 2016 Can the HR function act a catalyst to drive innovation from digital services in organizations?
August 23, 2016 HfS examines what it means for a service provider to be As-a-Service in telecom operations and how that is likely to change in the next three years.
August 11, 2016 Unisys leverages digital trust in its efforts to get its mojo back.
August 5, 2016 A fresh, research-based look at the role of operations and BPO in the business of Healthcare.
July 28, 2016 This PoV outlines some of the challenges and recommendations for service providers offering SaaS services.
July 27, 2016 This PoV reimagines software product support in the As-a-Service Economy.
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