Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 12, 2016 We talk with Phil Fersht about new research from HfS that shows the true impact of automation on job creation and elimination.
July 11, 2016 HGS introduced a strategy for optimizing customer experience by guiding people looking for help or support across channels and devices.
July 7, 2016 The transformation of revenue management through a partnership between British Columbia Ministry of Finance and Hewlett Packard Enterprise.
July 7, 2016 Born-in-the-cloud enterprises are turning to service providers like Cognizant with a growth agenda, and changing the nature of BPO partnerships.
July 5, 2016 New research from HfS shows the true impact of automation on job creation and elimination in the global IT services and BPO industry.
July 5, 2016 HfS has launched our 2016 Workday Services Blueprint report. Here we highlights five emerging trends from the research.
July 5, 2016 This PoV summarizes the most valuable ideas we captured during our recent event in San Francisco
July 1, 2016 Welcome to the TWITCH family, Tech Mahindra! Tech Mahindra has quietly accelerated to a formidable position in the IT services industry.
June 30, 2016 Following the news of Sage acquiring a stake in Fairsail HCM, HfS takes a look at what it means for both parties.
June 29, 2016 Accenture’s myWizard platform that is aiming to innovate application services with a set of virtual agents and broad automation capabilities
June 26, 2016 Our annual deep-dive report on the cyber threats faced by enterprises and the gaps they must overcome to build both brand and digital trust.
June 20, 2016 HfS view on HP+CSC's opportunity to address the IT and operations plumbing necessary to enable the fast-emerging digital enterprise.
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