Accurate, visionary, and thought-provoking insight into issues that impact your business.
April 27, 2016 SaaS service providers need to align with the HfS ideals of the As-a-Service economy to remain competitive. This POV outlines the opportunities.
April 26, 2016 Properly identifying and assessing vulnerabilities is key to shifting from reactive to proactive strategies and increasing enterprise security maturity.
April 26, 2016 Is there a way to meaningfully, and financially, measure the ROI of #CX-related expenditures?
April 26, 2016 Can automation and the use of software robots dramatically transform customer-facing CX initiatives?
April 22, 2016 With data gathered in the upcoming HRaaS Blueprint, HfS lifts the lid to examine the maturity of analytics within HRO.
April 21, 2016 Utility regulators are waking up to the reality and the possibilities of cloud computing and As-a-Service, looking to take away cloud adoption hurdles.
April 18, 2016 We asked service providers how aggressively their organization is taking measures to generate more digitally aligned F&A engagements.
April 12, 2016 Atos wants to be the orchestrator for innovation to accelerate clients’ journey toward the As-a-Service Economy.
April 11, 2016 What caught our attention at this year's WNS Influencer Summit is the strength of partnership between WNS and its client base.
April 6, 2016 A case study of the Syngenta Business Services and Capgemini sourcing partnership.
April 6, 2016 Explore how design thinking can help drive change in the sourcing services industry. Insights from Stanford d.school, RWE, Infosys, HfS.
April 5, 2016 Facebook messenger could become the next linchpin in enterprise omnichannel communication.
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