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Native App vs HTML5 – When Better is Not Best

Should your next mobile app be developed in HTML 5 or native code?

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Point of View

Outsourcing: Presumed Dead, or Poised for Reincarnation?

Outsourcing... has any business activity been so brutalized in recent years?

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Controlling the Impact of Social Media on Sourcing

This paper looks at the risks for enterprises and their service providers that result from the introduction of social media tools and platforms.

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Poland Taking on the World

Our impressions from the participation of HfS in ABSL 2014, the annual conference for the business services sector in Poland and C.E.E.

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The Four Principles of Progressive Operations

HfS Bases its Research on its Four Principles of Progressive Operations.

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The Execution Advantage of End-to-End Marketing Operations

Excerpts of our conversation with CMO Axis’ Founder & Director, Vinod Harith, discussing the implications of digital change, challenges and opportunities for

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Deep in the Chasm Between Legacy and Value

Our Procurement Value Index finds that the procurement function is in the midst of significant change still showing attributes of a past more confrontational on

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Procurement Value Index 2014

The Procurement Value Index questions and detailed responses are included in this report covering a survey of 495 procurement professionals conducted in with in

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Insurance Is a Long Term Play – An Update With Dell

Updates and observations on the state of Dell’s technology-enabled insurance BPO portfolio in 2014, based on HfS analyst visits to Dell’s delivery centers

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Is IBM Already the Largest Digital Agency In The World?

IBM just become the largest digital agency in the world – surpassing global marketing and advertising giants Interpublic, Omnicon, WPP and Publicis.

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Decoding the Profitability Model of TCS

This document analyzes what makes TCS the profitability leader among top IT service providers.

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Cognizant’s Q1 Results: A SMAC in the Face with a Wet Fish for its Competitors?

This document examines Cognizant's Q1 2014 results.

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