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Capgemini BPO Strengthens its Grip on the Media Sector with NBC

Capgemini’s recent F&A BPO award from NBC Universal International strengthens its grip on the Media & Entertainment market.

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Point of View

Sticking to a Progressive Game-Plan

Slides from the June 10, 2014 webinar.

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Point of View

Defining the SCM Market and its Outcomes

Supply Chain Management BPO (SCM) has the potential to be a huge market in the coming years.

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Point of View

Profiling an Analytics Rising Star: Fractal Analytics

HfS caught up with Fractal Analytics' Pranay Agrawal (Co founder, EVP) for a briefing around its continued growth.

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Point of View

Native App vs HTML5 – When Better is Not Best

Should your next mobile app be developed in HTML 5 or native code?

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Point of View

Outsourcing: Presumed Dead, or Poised for Reincarnation?

Outsourcing... has any business activity been so brutalized in recent years?

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Point of View

Controlling the Impact of Social Media on Sourcing

This paper looks at the risks for enterprises and their service providers that result from the introduction of social media tools and platforms.

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Poland Taking on the World

Our impressions from the participation of HfS in ABSL 2014, the annual conference for the business services sector in Poland and C.E.E.

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Point of View

The Four Principles of Progressive Operations

HfS Bases its Research on its Four Principles of Progressive Operations.

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Point of View

The Execution Advantage of End-to-End Marketing Operations

Excerpts of our conversation with CMO Axis’ Founder & Director, Vinod Harith, discussing the implications of digital change, challenges and opportunities for

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Point of View

Deep in the Chasm Between Legacy and Value

Our Procurement Value Index finds that the procurement function is in the midst of significant change still showing attributes of a past more confrontational on

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Point of View

Procurement Value Index 2014

The Procurement Value Index questions and detailed responses are included in this report covering a survey of 495 procurement professionals conducted in with in

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