Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 21, 2014 This document examines Wipro's Q4 2013 calendar results (Q3 2014 fiscal).
January 19, 2014 Convergys's recent acquisition of Stream is a significant move that addresses several of the challenges identified for each service provider in our 2013 on the
January 19, 2014 For years, I’ve heard the expression “Buyer Beware,” but what about the seller? When should sellers, or service providers, beware?
January 19, 2014 This document examines TCS' Q4 2013 calendar results (Q3 2014 fiscal).
January 16, 2014 Today’s smartphones have the capacity to move well beyond simple communication interfaces for relaying voice and data.
January 16, 2014 This document examines WNS' Q4 2013 calendar results (Q3 2014 fiscal).
January 16, 2014 The design of the delivery center floor is being re-thought by leading service providers.
January 13, 2014 This document examines Infosys' Q4 2013 calendar results (Q3 2014 fiscal)
January 6, 2014 Ultimate Software announced its latest software with better global capabilities and usability but the news it is entering into managed services is the bigger to
January 6, 2014 According to a new research study by HfS Research and KPMG LLP, 49% of large corporations expressed their intent to migrate to a global business services (GBS)
January 3, 2014 Google and Wikipedia might not know exactly what Global Business Services (GBS) is, but we do! HfS Research hosted an information-packed Webinar in October 2013
December 31, 2013 This document looks at how the market potential for BPO and IT Outsourcing services will change in the run up to 2014.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
