Research & Insights

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Competitive Intelligence

Hexaware: Healthcare Payer Services Capabilities, 2024

A look at how Hexaware performed in the HFS Horizons: Healthcare Payer Service Providers, 2024

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Competitive Intelligence

Mphasis: Healthcare Payer Services Capabilities, 2024

A look at how Mphasis performed in the HFS Horizons: Healthcare Payer Service Providers, 2024

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Competitive Intelligence

Conduent: Healthcare Payer Services Capabilities, 2024

A look at how Conduent performed in the HFS Horizons: Healthcare Payer Service Providers, 2024

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Competitive Intelligence

LTIMindtree: Healthcare Payer Services Capabilities, 2024

A look at how LTIMindtree performed in the HFS Horizons: Healthcare Payer Service Providers, 2024

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Highlight Report

Innovation success or failure always comes back to outcome-driven collaboration

Despite a dominant AI narrative in 2024, it’s collaboration that always stands out in positive outcomes.

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Point of View

Banks must shed their bad debts to win the modernization battle and achieve the OneOffice vision

Accumulating various forms of debt is a silent obstacle to deeper modernization and OneOffice goal.

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Data Viewpoint

THL leaders seek strategic enablers for a customer-centric, resilient, and sustainable future

Top priorities for THL firms include new business models, ESP and data.

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Point of View

UK&I leaders say GenAI success depends on the balance between risk and reward

HFS and Cognizant hosted senior executives for a Roundtable in London to discuss if UK&I firms are being bold enough with GenAI.

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Point of View

Low business engagement with COP29 risks a lost year; sustainability needs positive lobbying

The world can’t wait until COP30. But many are, including in the private sector.

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Highlight Report

Understand your organization’s work labyrinth to become better leaders

Technology and organizational strategies are inexplicitly conjured under the technology of Soroco’s Scout.

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Highlight Report

Writer’s self-learning LLM highlights new emphasis on cutting the costs of enterprise AI

LLMs that learn and adapt could evolve dynamically alongside the businesses they support.

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Point of View

The death of the dashboard: Prepare for a new era in enterprise intelligence

The future of decision-making lies in a shift from static dashboards to intelligent data conversations to drive workflows.

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