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Point of View

Insurance Executives: the time is right to go “straight to digital”

A new dawn for digital insurance: the pandemic is one crisis that is not going to waste. The industry has had a kick up the proverbial and is advancing steadily

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Data Viewpoint

HFS Data Viewpoint: Are your digital associates dumb? How to unlock their full potential

Service providers get kudos on flexibility, partnering and vision for digital associates, but score lowest on embedding intelligence

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Point of View

Strong Capabilities alone will not win you IT services deals

Critical factors that we often overlook during IT service engagements.

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Highlight Report

HFS Highlight: IBM joins the war for Hyperscaler Talent, Acquires Taos to boost Multi-Cloud and MSP Offerings

An HFS view of IBM acquiring Taos to boost its hyperscaler services and capabilities.

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Highlight Report

HFS Highlight: Infosys aims to lead the cloud battle with the launch of Cobalt

Accelerated by the pandemic, there is a secular shift in cloud adoption. To enable its clients’ cloud-powered enterprise transformations, Infosys has launched

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Point of View

Turbocharge your enterprise’s cloudification to survive and thrive the pandemic shock

HFS assessed, the enterprise leader’s investment preferences, the state of hyper-scalers, and the service providers who made the first move on the cloud, are

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Highlight Report

HFS Highlight: Daimler has got the timing right to embrace cloud through partnership with Infosys

Understanding the criticality of choosing the right IT service provider as a partner, in combination with its focus on slashing cost, Daimler has partnered with

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Highlight Report

HFS Highlight: Wipro signed a large contract with Metro AG to help the client organization on digital-led growth through innovation

This highlight discusses the latest big transformation deal that Wipro has signed with Metro AG.

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Highlight Report

HFS Highlight: Atos OneCloud announcement is putting culture, people, and processes at the heart of the journey toward Cloud Native

Atos announced a restructuring of its cloud go-to-market. Learn how this fits into a secular in the market.

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Market Analysis

ITMS and BPO Contract Analysis—Q3 2020

This report analyses publicly announced ITMS and BPO contracts in Q3 2020 by region, service types, key verticals, main vendors and digital services.

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Highlight Report

HFS Highlight: Find your supply chain’s digital thread to get a control tower that really controls!

Explores how Oracle Cloud SCM provides clients the agility they need to respond to pandemic-shocked supply chains

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