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Highlight Report

Back-office automation should boost efficiency and insight for CFOs

Organizations can gain valuable insights from domain-specific finance automation over and above benefits of speed and efficiency.

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Point of View

2023: Your metaverse honeymoon will fizzle out if you can’t demonstrate ROI

Metaverse enthusiasts must go beyond vanity projects to avoid indefinite postponement by recession-wary CFOs.

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Highlight Report

To fast-track transformation value, enterprises must focus on the employee experience

Digital transformation programs are failing to realize the value that enterprise leaders expect. EX holds the key to improvement.

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Point of View

Are CHROs hiding a generational opportunity from the CFOs?

There is a generational opportunity to improve health & care for employees if CHRO's and CFO's can collaborate and innovate.

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Point of View

Unlock the data in your documents to transform processing

This market scan of 42 Intelligent Document Processing vendors identifies which covers which industries, functions, and use cases.

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Highlight Report

Learn from the race to REAL ID to cut costs and boost customer experience

A US ID initiative is accelerating tech-driven customer and document-centric solutions, cutting costs and improving CX and EX.

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Point of View

Services firms must embed sustainability in teams, engagements, and ecosystems

Services firms hold an immense opportunity and responsibility for sustainability.

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Highlight Report

AI regulations represent a new “GDPR moment” for HR leaders

New AI regulations in the US and Europe mean HR leaders need to understand how they deploy AI - and quickly.

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Highlight Report

Publicis Sapient drives domain expertise and shared purpose for BFSI clients

Strategic transformation partnerships in financial services are evolving from effort to performance to shared purpose in real time.

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Point of View

Goodbye, Top 10s. Hello, HFS Horizons!

The 2023 HFS research agenda aims to help enterprises align their strategy and investments around value.

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Highlight Report

Pega targets bot developers, but bottom-up must not be its only plan

Pega has reimagined its robotic automation developer experience for both professional and citizen developers.

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Competitive Intelligence

Wipro: Employee Experience Services, 2022

A look at how Wipro performed in the HFS Top 10 for Employee Experience Services, 2022.

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