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April 28, 2021 Leaders must adopt the NATIVE automation mindset to take the fullest advantage of the cloud-native organizations they are building.
April 1, 2021 HFS, with support from Capgemini, investigate how BFSI firms are approaching partnerships with emerging partners, particularly fintech start-ups and scale-ups
June 9, 2020 There is a common misconception that increasing a team's size will increase it's output. For complex tasks it is often better to aim for a smaller group of
April 29, 2020 This POV presents the voice of the customer from the recent Salesforce Services Top 10 report, 2020.
April 29, 2020 Cognizant doubles down on Salesforce marketing cloud and CX with Lev acquisition
April 28, 2020 Capgemini's acquisition of Whitesky Labs adds Salesforce and Mulesoft talent to help shore delivery in APAC.
April 15, 2020 In the 2020 HFS Salesforce Services Top 10 Report, we analyze the capabilities and vision of eleven service providers.
March 31, 2020 In this report, we have discussed how ServiceNow has come forward with new applications and offered continuous support to their community in various ways to the
March 19, 2020 This report analyses publicly announced ITMS and BPO contracts in Q4 2019 by region, service types, key verticals, main vendors and digital services.
March 9, 2020 In the past few years, Infosys has made several Salesforce acquisitions that significantly transform its Salesforce services offerings and local delivery
February 20, 2020 Here we outline the implications of Accenture’s acquisition of Sierra-Cedar in the Workday services market.
February 19, 2020 In February 2020, Cognizant announced its intention to acquire two companies to strengthen its Salesforce services portfolio. Here we take a look at the
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