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May 19, 2021 New analysis of providers developing ServiceNow capabilities across innovation, execution, and voice of customer criteria.
April 7, 2021 Going against the usual approach of larger IT providers acquiring smaller, innovative players, private equity firm Sunstone Partners acquired three ServiceNow a
February 10, 2021 To understand why BPaaS and other XaaS offerings are likely to gain traction in healthcare, we deep-dive into Cognizant’s healthcare BPaaS offering.
December 8, 2020 In HFS’ recent digital roundtable, supported by IBM, a select group of enterprise delegates gathered to discuss automation’s role in achieving digital
November 3, 2020 Accenture has announced a new generation of its myWizard Intelligent Automation platform. HFS analyzes the progress and puts the announcement in the context of
October 7, 2020 HFS assess the progress of HCL DRYiCE, a set of proprietary AI and Automation solutions
October 5, 2020 Belfius’ and Hexaware’s enterprise-wide approach fuels a journey from RPA to intelligent automation and beyond
September 28, 2020 HFS’ Digital Roundtable points to the need for sustaining momentum and driving a culture of genuine process change to achieve post-pandemic digital success.
September 22, 2020 Kryon is becoming more than just the industry’s first-mover; FCA is delivering tangible business value for some new frontline clients.
September 15, 2020 Roboyo, one of the rising stars covered by HFS, announces a meaty Series A round to the tune of €21 million.
July 29, 2020 HFS is working with Pega to profile integrated automation journeys highlighting the importance of a holistic approach with robotic process automation (RPA) in
June 15, 2020 With technical debt and system complexity contributing to cumbersome processes, organizations need connective tissue across the disconnected systems that
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