Research & Insights

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Point of View

HFS Vision 2025: The New Dawn to Become a OneOffice Organization

HFS sees a “new dawn” emerging from the fog of 2020, and what is clear is that technology alone cannot absorb what has been the biggest shock of a lifetime,

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Point of View

Nowhere to Hide: Embracing the Most Seismic Technological and Business Change in our Lifetime

400 Global 2000 executives share their views on protecting, adapting, and digitizing their businesses in the new reality

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Point of View

Can the empire strike back yet again? IBM has to double down on business outcomes to succeed with its spin-off

HFS provides an assessment on IBM's announcement to split the company by spinning out Managed Infrastructure Services

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Highlight Report

HFS Highlight: Will the pandemic grind the Mphasis growth story to a halt? We don’t think so…

HFS recently attended Mphasis’ Virtual Analyst and Advisor Day to check how this dynamic mid-tier growth firm has been faring during this cruddy year.

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Highlight Report

Wipro acquires IVIA to tap into the Brazilian IT Services market

Explores Wipro's rationale and the market outlook for the industry in LATAM

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Highlight Report

HFS Highlight: Persistent Systems and IBM expand Cloud Pak collaboration

Persistent Systems and IBM forge a closer partnership to help enterprise clients meet their cloud ambitions.

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Point of View

Employ flexibility and integrity to woo enterprises with cultural affinity

What does cultural fit really mean? This article explores how providers can differentiate through the flexibility and integrity of their staff.

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Point of View

HFS 2.0: Defining Business Operations in the Next Decade

HFS resuscitates the analyst industry by bringing unique, fresher and more impactful insights into the major innovations impacting business and IT operations

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Point of View

Don’t be bullied by your procurement department—choose the correct engagement model with your service provider to give your next big IT software

Fixed price bids have been the standard practice for the purchase of large software projects for a long time, maybe this is why so many fail?

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Point of View

Executives salivating at nearshore opportunities must pick locations carefully

In this report we examine the growing demand for nearshore delivery capabilities in Europe, and why executives must pick locations carefully.

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Top 10 Report

HFS Top 10 Digital Workplace Design Services 2020

The 2020 HFS Top 10 Digital Workplace Design Services report examines the role service providers play in the highly competitive market.

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Point of View

Unisys unleashed: IT services incumbents should heed Unisys selling off its federal services business as a warning shot

Unisys recently announced the sale of it's federal services business - we take a look at how this risky strategy might unleash a new Unisys on to the market.

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