Accurate, visionary, and thought-provoking insight into issues that impact your business.
July 10, 2020 PwC has invested significantly in experience consulting and in developing a unique framework for measuring and quantifying experience initiatives.
July 1, 2020 This report explores Capgemini's focus on APAC region
June 5, 2020 After a 29% revenue increase in 2019, SD Worx has continued its growth and innovation strategy in 2020 to leverage a full suite of cloud, outsourcing, and data
June 1, 2020 This report takes a look at how Accenture is working with an alliance of CHRO's to help people get back to work.
May 27, 2020 In this report, we examine how CSS Corp managed to move 100% of its workforce to work-from-home at the onset of the Covid-19 pandemic
May 26, 2020 Furloughs and lay-offs definitely stress employees, but employees working remotely have witnessed a unique problem from mid-level managers during this pandemic.
May 19, 2020 Leadership needs to pivot at a pace many have never experienced, and only time will tell if organizations can ignite their people to turn the tides.
May 12, 2020 Clients and future talent are looking for reassurance that providers are taking learning and development seriously.
May 6, 2020 Remote working at scale has become the new business normal - we examine how one provider has used established processes and technology to make sure their runs a
May 1, 2020 The world changed overnight, and the new abnormal is here! We reached out to the global service provider community to understand how they reacted to the global
April 28, 2020 Service Providers must nurture relationships with their employees if they hope to retain the talent needed to compete on the other side of COVID-19.
April 20, 2020 Front office services are set to be hardest hit, but providers are leveraging previous investments to rise to the challenge
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
