Research & Insights

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—December 2021

A monthly rollup of merger and acquisition activity.

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Highlight Report

HFS coverage of SaaS just got even BETTER!

Insight into emerging players through our new Hot SaaS program and the Hot SaaS 100

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Highlight Report

Automation is about to explode into a new central role in the OneEcosystem™

The automation revolution has hardly begun. It will take center stage as we build out OneEcosystem

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Data Viewpoint

Enterprises need more guidance in data strategy in IoT services

Highlights the rating of service providers across OneOffice™ parameters in IoT services

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Data Viewpoint

The life sciences industry emerges as the second-highest market in the adoption of 5G

In our recent survey, executives from the Life science industry agree they have major plans for investing in 5G adoption.

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Highlight Report

Reassess ServiceNow through the lens of the OneOffice™ and OneEcosystem™

ServiceNow is expanding its platform capabilities with RPA and Process Intelligence to progress toward the OneOffice.

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Data Viewpoint

For IoT initiatives, enterprises need relationships, end-to-end portfolios, industry context

This Data Viewpoint explores the key selection criteria for IoT service providers.

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Data Viewpoint

Finance leaders: Are you prepared for a talent revolution in the next three years?

As the world is going through a digital revolution, let's also see how this change will impact the finance function talent pool.

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Data Viewpoint

Enterprises are getting serious about managing the increasing volume of security events

Most enterprise clients are taking the necessary actions to tackle the “death by security event” challenge.

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Top 10 Report

Application Modernization Services Formidable Challengers

An assessment of the formidable challengers providing application modernization services.

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Top 10 Report

HFS Top 10: Application Modernization Services, 2022

An assessment of the leading services providers providing application modernization services.

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Highlight Report

PwC & Microsoft further cloud-native digital banks with their ecosystem offering

2022 heralds the rise of the ecosystem orchestrator and a path forward to cloud-native digital banks.

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