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Data Viewpoint

Software is the lever for delivering innovation

In HFS’s 2H, 2021 Pulse survey of Global 2000 enterprises, it is clear software is crucial to delivering enterprise innovation.

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Data Viewpoint

Whatever the industry, sustainability is not prioritized enough. But there is progress

Industries and organizations must align their transition plans: decarbonize to net-zero and address all 17 UN Goals

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Data Viewpoint

Lessons from automation leaders: Automation-cloud-data nexus is vital for success

Automation heroes do things differently. This Data Viewpoint reveals the difference in how they align data, automation, and cloud.

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Top 10 Report

HFS Top 10: Retail and CPG Services, 2022

An assessment of the leading services providers to the retail and consumer packaged goods industries.

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Data Viewpoint

Data is essential to success. Making sure you can integrate where data resides is critical

SaaS vendors must be able to show how customers can deploy integrate data with SaaS at scale to meet business and customer needs.

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Highlight Report

WNS launches FINSIBLE to support high-growth fintechs seeking disruptor success

Growing fintechs need more than a good idea and investors with deep pockets. Operational excellence is essential to succeed.

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Highlight Report

Why providers must sure up their supply chain partnership and acquisition plans for 2022

Expect a scramble for supply chain capability across consulting, technology, and services firms.

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Market Analysis

IT/BPO merger and acquisition activities monthly snapshot—November 2021

A monthly rollup of merger and acquisition activity.

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Data Viewpoint

80 percent of organizations don’t have the plan they need for sustainability

Organizations need to build roadmaps that align to the global context of sustainability: net-zero and the UN Goals.

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Data Viewpoint

Demand is soaring for utilities services—driven by sustainability, CX, and data

We asked providers in our Utilities Top 10, 2022 report to assess the change in demand for services across the utilities industry.

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Data Viewpoint

SaaS disrupts outsourcing, and delivers better EX, for more than 95% of global 2000

600 business leaders confirm SaaS is changing the way companies approach outsourcing needs and making better employee experiences.

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Data Viewpoint

Sustainability across E, S, and G keeps breaking into company mandates

The importance of sustainability across various ESG factors shot up in the second half of 2021.

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