Research & Insights

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Point of View

Classics over coding? Skills to power success in the GenAI economy

We explore which skills organizations will demand more as they strive to capture value from GenAI.

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Point of View

IT investment will rebalance toward AI-powered value

Early innovators share their plans for investment across the GenAI ecosystem.

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Point of View

AI will unlock value from every business function

Early innovators predict which functions will be impacted most by GenAI.

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Point of View

Waves of AI value will peak at different times

We explore early innovators’ predictions of the peak impact of GenAI on key business levers.

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Highlight Report

Wipro matches Mitie’s need for pragmatic transformation

Picking the right partner is as important as picking the right battles if you want to win with transformation.

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Market Vision Paper

Using AI to illuminate “the dark side of the moon”

The HFS take on how Soroco’s flagship product Scout uses AI to find and fix hidden pains impacting how enterprises get work done.

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Horizons Report

HFS Horizons: Low-Code Services, 2023

This HFS Horizons research dives into the why, what, how, and so what of the low-code capabilities of 12 services firms.

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Market Analysis

Competitive Intelligence from November 2023

In this month’s CI report, we’ll cover technology, insurance, life sciences, and more.

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Market Vision Paper

Tangible business value from cloud transformation remains elusive

Hybrid cloud is not just about leveraging a hybrid of public and private cloud; it must driven by a hybrid of IT and business stakeholders.

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Point of View

Professional services navigate the ethical seas of GenAI while discovering new opportunities

In a roundtable co-hosted by RRD, HFS brought together legal, business, and technology leaders to understand how these firms are embracing GenAI.

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Point of View

GenAI will re-shape business economics

We explore how GenAI will re-configure essential business economics, such as costs, revenue, and valuations.

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Data Viewpoint

Data is nothing without the ability to understand, analyze, and act

Modernizing data must include data’s relevance, trust, and usability to create positive customer engagements.

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