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Highlight Report

Optum and LHC Group’s integration shows the power of vertical integration in healthcare

Optum and LHC Group’s integration shows the power of vertical integration in healthcare.

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Point of View

CPOs demystify the new value equation for procurement.

HFS and Infosys BPM co-hosted a digital roundtable with a diverse mix of 16 global procurement executives.

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Highlight Report

Genpact provides operations muscle to help banks scale BaaS

Banking as a Service (BaaS) is transforming how enterprises consume and deliver banking services.

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Point of View

SAP S/4HANA conversion is costly, and delaying it makes it even costlier

Enterprise leaders should be mindful that delaying S/4H migration will impact different organizational factors unfavorably.

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Highlight Report

India’s steady climb up the Global Innovation Index inks a changing world order

Strategy on intensifying the innovation and collaboration culture can help India sustain its growing international prominence.

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Highlight Report

Key Takeaways from the ​HFS Horizons Summit—London 2023​

Timely takeaways! We've captured the top takeaways from each session at our HFS Horizons Summit - London 2023 here.

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Horizons Report

HFS Horizons: Metaverse Services Providers, 2023

This HFS Horizons report profiles 18 leading service providers and consultants offering metaverse services.

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Highlight Report

AYR’s 2-2-4 approach takes on “impossible” enterprise IDP challenges

To deliver speed-to-value when deploying Intelligent Document Processing, AYR is offering a refreshing 2-2-4 approach.

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Highlight Report

HGS acquires TekLink to amp data-led BPO value for enterprises

HGS acquired TekLink to help amplify the data-led capabilities it offers to enterprises.

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Highlight Report

Technology investment should support your sustainability goals. Not the opposite

SAP was barely mentioned at PWC's SAP hackathon. Good

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Point of View

CPG firms close the customer gap by going direct

Over 70% of CPG firms are building a DTC business model to increase sales, drive customer loyalty, and increase profitability.

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Data Viewpoint

Key priorities that business leaders want BPO leaders to focus on

Enterprise leaders are hesitant to outsource their business processes because of constantly changing business environment.

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