Accurate, visionary, and thought-provoking insight into issues that impact your business.
January 17, 2018 HfS is leading the way with Voice of the Customer research in this landmark report into Robotic Process Automation (RPA) Customer Experiences (CX).
January 17, 2018 The Industry 4.0 journey of Adient
January 17, 2018 The last few weeks have been dizzying for TCS, with two mega-deal announcements making the entire technology services industry sit up and take notice.
January 17, 2018 Salesforce Einstein is an example for industrializing machine learning, deep learning and NLP as part of its platform strategy
January 12, 2018 Understanding the centrality of data to the digital enterprise—how to acquire, structure, interpret, and act on it—is essential.
January 12, 2018 We predict that 2018 will be another +30% growth year for professional services firms’ internet of things (IoT) business.
January 12, 2018 We spotlight the results of interviews with 80 teleco leaders and drill down into how this industry is using intelligent automation.
January 12, 2018 This report dives into over 1000 client interviews conducted in 2017 to find out what IT services clients want in 2018.
January 10, 2018 Welcome to the Q3 2017 edition of our quarterly engineering services outsourcing trends analysis.
January 9, 2018 Based on qualitative feedback from clients, this report examines the impact of the recent spike in M&A activity for a range of client engagements
January 2, 2018 This PoV assesses the challenges that pioneering enterprises face in adopting blockchain and highlights several initiatives underway to manage these
January 2, 2018 IPsoft is upping the ante in service management by combining its Amelia virtual agent with the IPcenter platform under the 1Desk branding
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