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Top 10 Report

HfS Blueprint: Application Development and Management Services 2017

This Blueprint report analyses and assesses 19 providers operating in the competitive application development and management services market.

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Point of View

The Good, the Bad, and the Ugly of Infrastructure and Cloud Services

A report looking at the quantitative and qualitative client data gathered in the recently published infrastructure and enterprise cloud Blueprint.

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Market Analysis

Impact of Automation and AI on Services Jobs, 2016-2022

This report examine and predicts likely impact of the most recent wave of automation on the IT Services and BPO industry.

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Point of View

RPA Enables AstraZeneca To Deliver Rapid Business Insights

RPA Is Helping In The Race Against The Clock To Deliver Accurate Insights

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Point of View

The HfS Triple A Trifecta: Automation, Analytics, and Artificial Intelligence

The HfS “Triple A Trifecta” provides a clear and crisp articulation of the emerging change agents to transform business operations.

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Point of View

Infographic: Creating Great Digital Customer Experiences with OneOffice

An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.

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Point of View

Creating Great Digital Customer Experiences with OneOffice

An in-depth look at how enterprises are investing in and adopting a digital OneOffice-type framework.

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Point of View

How Illinois is designing citizen-centric operations for better service

Hardik Bhatt, CIO, Illinois, shared the on-going journey for change in serving and creating better outcomes for the foster children, families, and caseworkers

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Top 10 Report

HfS Blueprint: Embedded and Semiconductor Engineering Services

The 2017 Embedded and Semiconductor Engineering Services Blueprint analyzes 20 service providers including trends, and major market activities.

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Point of View

The Thirteen Smart Technologies Shaping Industry 4.0

This PoV discusses thirteen smart technologies shaping Industry 4.0 based on a study of 500+ engagements across 12 service providers.

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Top 10 Report

HfS Blueprint: Digital Technology Strategy and Consultancy Services

This Blueprint report report analyses and assesses 21 providers operating in the complex Digital Technology Strategy and Consultancy.

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Point of View

RPA Fundamentals With HSBC Practitioner, Brian Halpin

In all the current spin around the use (or not) of robotic process automation, a practitioner voice came through clearly recently with real-life experience and

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