Accurate, visionary, and thought-provoking insight into issues that impact your business.
May 10, 2017 Redwood is aiming to integrate the digital underbelly into intelligent digital support functions as organization move toward the OneOffice™
May 4, 2017 While IBM is taking Watson to its technology and business services clients through the IBM Global Services group, it isn’t the only provider doing so.
May 1, 2017 This POV examines the emerging area of using bots and AI in HR; e.g., for support issues and questions traditionally handled by HR support staff.
April 28, 2017 While many enterprises we talk to are interested in IoT, many of the specific projects fail to move beyond Proof of Concept (PoC)
April 28, 2017 The Utility industry is on the cusp of significant transformation, driven by political, environmental and social pressures coinciding with new competition and
April 28, 2017 Questions to ask your service provider about securing your data.
April 28, 2017 A walk in the shoes of hospital employees during a design thinking workshop.
April 26, 2017 This is a SuccessFactors services case study involving Infosys and USG Boral.
April 20, 2017 The inaugural Utility Operations Blueprint covers IT, BPO and Engineering Services in the utility industry, trends, market activity and 14 service providers.
April 18, 2017 The latest joint research from KPMG Global Advisory and HfS Research reveals the State of the Outsourcing, Shared Services, and Operations Industry 2017
April 11, 2017 In this PoV, we discuss HfS Digital OneManufacturing framework which can help manufacturers in developing Industry 4.0 capabilities
April 9, 2017 April 3rd saw the long-anticipated creation of a new IT and BPO powerhouse service provider – DXC.technology.
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