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Horizons Report

HFS Semiconductor Horizons: The Best of Service Providers across the Value Chain, 2025

Rankings of 21 semiconductor service providers driving chip innovation across the value chain.

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Highlight Report

Adapt for AI-powered people or lose the battle for talent

Leaders must adapt their enterprises to welcome and reward AI-powered people—or become talent’s last resort.

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Highlight Report

Insurers, stop asking ‘why AI’ and start proving ‘how’

To unpack the how, HFS Research, in partnership with IBM, brought 17 top insurers to a New York boardroom.

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Challenger Series

HFS Challenger: Enterprise Minds

Enterprise Minds (EM), Inc., is named an HFS Challenger for its innovation-led approach to legacy service models.

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Data Viewpoint

Data debt can cripple an enterprise, and Agentic AI is the solution

Agentic AI, with its ability to autonomously perceive, reason, and act, is a helpful tool for data modernization and governance.

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Highlight Report

Build your resilience as identity and sovereignty reshape cybersecurity

Accenture’s IAMConcepts deal signals that access and sovereignty now define enterprise cybersecurity.

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Market Impact Report

The Zero Office: Reinventing the banking back office as a growth engine

This report with Iron Mountain aims to understand whether BFSI organizations are ready to face disruption or become irrelevant.

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Market Impact Report

Reinvent L&A for the AI-digital era with the next-gen BPS model

HFS Research with DXC take a deeper look at how leading NA L&A insurers are navigating entrenched operational constraints.

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Point of View

Stop falling for ‘agentic-washing’ and demand proof before purchase

Most vendor offerings are mislabeled as ‘agentic AI’, creating unrealistic expectations and hype.

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Point of View

Life sciences must think survival by going direct to consumers or lose trillions

With trillions in revenues at risk, life sciences must adopt a radically different approach to protect and grow.

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Market Impact Report

Crack the AI scaling wall and redefine business success via Services-as-Software

The journey toward an AI-empowered, agile enterprise is challenging but underway in organizations across sectors.

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Point of View

Embed forward deployment engineers to stop shadow AI killing SDLC

AI is accelerating shadow IT as business users build concepts into apps. IT needs representation. FDE may be the answer.

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