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Point of View

Accenture Combines Mobility and Analytics to Transform Retail as it Hits the ‘Digital’ Start Button

Accenture’s Digital webcast provided a deeper dive into the launch of its Digital Growth Platform.

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Point of View

Cultivating Culture Across the Extended Enterprise

Buyers of business services cite company culture as a key factor in the selection process these days. HfS reviews why and how customer conferences and cultivate

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Point of View

Capgemini BPO Strengthens its Grip on the Media Sector with NBC

Capgemini’s recent F&A BPO award from NBC Universal International strengthens its grip on the Media & Entertainment market.

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Point of View

Sticking to a Progressive Game-Plan

Slides from the June 10, 2014 webinar.

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Point of View

Defining the SCM Market and its Outcomes

Supply Chain Management BPO (SCM) has the potential to be a huge market in the coming years.

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Point of View

Profiling an Analytics Rising Star: Fractal Analytics

HfS caught up with Fractal Analytics' Pranay Agrawal (Co founder, EVP) for a briefing around its continued growth.

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Point of View

Native App vs HTML5 – When Better is Not Best

Should your next mobile app be developed in HTML 5 or native code?

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Market Analysis

Strategic Analysis of Outsourcing Deals in May 2014

This paper analyzes the 17 outsourcing deals announced in May 2014 and lists key takeaways.

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Point of View

Outsourcing: Presumed Dead, or Poised for Reincarnation?

Outsourcing... has any business activity been so brutalized in recent years?

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Point of View

Controlling the Impact of Social Media on Sourcing

This paper looks at the risks for enterprises and their service providers that result from the introduction of social media tools and platforms.

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Point of View

Poland Taking on the World

Our impressions from the participation of HfS in ABSL 2014, the annual conference for the business services sector in Poland and C.E.E.

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Point of View

The Four Principles of Progressive Operations

HfS Bases its Research on its Four Principles of Progressive Operations.

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