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Point of View

Future-proof finance: Nordic region finance leaders are at the helm of change for the AI revolution

Nordic F&A leaders must prioritize tech modernization and transformation with the right talent and partners.

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Market Analysis

HFS Pulse—The 2024 outlook for banking and financial services

HFS’ 2024 Pulse data and state-of-the-market summary for BFS are here—a year of AI-led technology arbitrage and lumpy spending rebound.

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Point of View

Service providers must seize the opportunity Indian hospitals are creating

The ABDM triggers healthcare mergers, boosting tech integration in India.

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Highlight Report

Infosys Topaz leads the charge for an AI-first future

Infosys Topaz spearheads the shift toward an AI-driven future, enhancing innovation and client solutions with its AI-first paradigm.

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Data Viewpoint

Health plans are transitioning away from health insurance to being service providers

Health plans are transitioning away from health insurance to being service providers.

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Highlight Report

EX Profile: EY’s data and AI-driven path to enhanced employee experience

EY employs AI for enhanced employee experience, fostering growth, and productivity.

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Market Analysis

HFS Pulse 2024: The rise of AI-led technology arbitrage and the red herring of IT spending rebound

HFS’ Pulse data is here! Our state-of-the-market summary shows 2024 as the year of AI-led technology arbitrage with a lumpy spending rebound.

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Point of View

Outcome-centric governance is the key to enterprise adoption of GenAI

When operationalizing GenAI, beware of the hype and stay focused on the fundamentals

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Market Analysis

Remote monitoring as a service (RMaaS)

HFS Research frames remote monitoring as a service (RMaaS) as a category of healthcare solutions and services.

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Highlight Report

Infosys’ life sciences ecosystem powers its domain growth over the next two years

Ecosystems have increasingly become a force multiplier to help enterprises accelerate value creation.

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Market Impact Report

Insurers must confront the reality of their CX and move beyond transactional mindsets

400 insurance leaders weighed in on the state of customer experience in their industry and outlined their plans to transform it.

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Highlight Report

A partnership paradigm: Accenture and Vodafone’s shared services 2.0 strategy

Accenture invested $160M to acquire a minority stake in the Vodafone Group and create a joint commercial shared services entity.

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