Research & Insights

Accurate, visionary, and thought-provoking insight into issues that impact your business.

Search results

Point of View

Meet the next-generation BPM industry

BPM industry leaders must be the champions of this change, or else new companies will emerge and unseat them.

Read More
Highlight Report

All eyes are on DXC while it attempts to make history with digital transformation at scale for the Lloyds marketplace

At-scale transformation is rare and what makes it even more uncommon is building digital platforms for legacy marketplace.

Read More
Highlight Report

Manufacturing is the next $180 billion metaverse opportunity

The not-so-little secret of the metaverse is that manufacturing can and should be one of its earliest and most lucrative adopters.

Read More
Market Impact Report

OneOffice™ experiences must drive how you scale digital workflows

How can frameworks for scaling digital workflows using ServiceNow deliver the experiences you want to deliver as outcomes?

Read More
Data Viewpoint

New investment trend suggests potential change in the patient engagement paradigm

The results of HFS’ Pulse study for 1H 2022 tell us a lot about the technology trend across the healthcare provider segment.

Read More
Point of View

Confidence is the vital role for services firms in sustainability

There’s a glaring sustainability opportunity. But we need organizations to get over the commercial excuse.

Read More
Point of View

Business must solve sustainability. Policy and the public cannot

Policymaking and the public will not move quickly enough to address climate change or any of the global sustainability context.

Read More
Point of View

We must make the IT and business services industry sexy again

We must make the IT and business services industry sexy again for our top talent.

Read More
Data Viewpoint

Retail and CPG firms are missing their sustainability potential

RCPG companies need a load more sustainability leadership for strategies to cascade throughout organizations and value chains.

Read More
Highlight Report

Three ideation capabilities leaders must master to win

Maintaining agility, being open to alternative ideas, and staying curious are the difference between success and calamity.

Read More
Point of View

The five fundamentals of digital transformation

Focus on the five fundamentals of one office organization to unlock new sources of value in a digital transformation.

Read More
Market Analysis

Sustainability Services: The state of the ecosystem

A market analysis and ecosystem map of the sustainability consulting, technology, and services landscape.

Read More
1 87 88 89 311

Sign In

Sign up for a free
research account

With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.

Digests/Newsletters: Overviews of the latest news, insight, and research by HFS.

HFS Events: Exclusive invitations to HFS webinars, roundtables, and summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

I hereby consent that HFS Research can process my personal data.

Premium Access

Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.

Contact us at [email protected] for more information on premium access.

Help

If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.

[email protected]