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Point of View

Learn from the SaaS choices of OneOffice™ leaders: Part three—software development tools

As part SaaS XXV, we identified choices made by OneOffice enterprise leaders. The focus this time is on software development.

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Highlight Report

UiPath eyes integration prize, but customers still search for automation value

UiPath is dominant in RPA, but with its share price falling fast, it is desperate to carve itself a bigger role in the enterprise.

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Point of View

Culture can drive sustainability while you build a transition plan

An article on how Sainsbury's managed its sustainability initiatives, procurement, and used culture in its transition.

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Point of View

Learn from the SaaS choices of OneOffice™ leaders: Part two—business operations

Which business operations SaaS are OneOffice leaders more likely to be getting value from?

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Point of View

Focus on how SaaS can change your business

You must focus on how SaaS can change your business, rather than focus on the technical functionality of the SaaS solution.

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Data Viewpoint

Use service providers to help realise business value from your SaaS investments

Enterprises must work with service providers to receive long-term business value from their SaaS investments.

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Highlight Report

“BREAKTHROUGH with IBM” simplifies how SAP customers can migrate to S/4HANA

IBM packaged its SAP services offering to simplify enterprises' S/4HANA migration journey and meet the market demand.

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Point of View

Learn from the SaaS choices of OneOffice™ leaders: Part one—cloud partners

In this first in a series on the SaaS choices of OneOffice leaders, we focus on cloud partners.

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Point of View

Stop fiddling with your old IT services architecture to be cloud native

HFS' research agenda for IT services is all about operationalizing the OneOffice.

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Hot Tech

HFS OneOffice Hot Vendors: Q1 2022

This report profiles seven players we designated as HFS OneOffice™ Hot Vendors based on our rigorous assessment during Q1 2022.

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Point of View

How an ecosystem of service and technology partners can help you scale your automation program

How a telecommunication giant scaled an automation program to handle more than 1 million emails a year.

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Point of View

RPM offers service providers the ultimate opportunity to make a difference

Telehealth enablement like RPM can do more than monitor patients and alert clinicians. It can be the default pre-triage approach.

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