Accurate, visionary, and thought-provoking insight into issues that impact your business.
November 28, 2016 Quality customer experience and support through the entire lifecycle of any product or service is increasingly central to business success.
November 23, 2016 This PoV proposes a new industry metric as a guidepost to help organizations assess the impact of sophisticated HR technology.
November 21, 2016 HfS explores the trends in outsourcing contracts awarded in the last 24 months. Has the downward spiral in TCV reached the bottom?
November 17, 2016 HfS examines pricing methods behind over 2,000 live BPO contracts. Has the world abandoned FTE in favor of outcome-based pricing?
November 17, 2016 This HfS Blueprint Report looks at the innovation and execution capabilities of 13 PLM service providers in detail.
November 14, 2016 When contracting for Energy Operations services and governing the engagement, what should Oil & Gas executives focus on?
November 10, 2016 A research-based PoV on the use of RPA in Healthcare Operations and the value of partnership to achieving more impact with it.
November 9, 2016 With the move to intelligent operations, digital, analytics and automation, delivery models are changing.
November 9, 2016 HfS has identified 10 key PLM trends which are driving the PLM services market.
November 3, 2016 Engineering service providers can spice up marketing by applying product development principles to CMO organizations.
November 1, 2016 This PoV highlights 10 recommendations for Energy Operations Service Providers that help strengthen their Energy Operations offerings.
October 28, 2016 Having the available talent and company wide attitude towards security is essential in preventing breaches.
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