Accurate, visionary, and thought-provoking insight into issues that impact your business.
August 23, 2016 HfS examines what it means for a service provider to be As-a-Service in telecom operations and how that is likely to change in the next three years.
August 22, 2016 This PoV outlines interesting facts and key trends driving the location choices made by providers and captive/global in-house centers in Q2 2016.
August 16, 2016 This PoV analyzes 48 outsourcing deals announced in July 2016 for the key lessons learned and for alignment to recent HfS research.
August 11, 2016 Unisys leverages digital trust in its efforts to get its mojo back.
August 5, 2016 A fresh, research-based look at the role of operations and BPO in the business of Healthcare.
August 3, 2016 This document provides HfS Research market sizing and forecast for the Americas IT Services and BPO Market from 2016 to 2020.
July 28, 2016 This PoV outlines some of the challenges and recommendations for service providers offering SaaS services.
July 28, 2016 This PoV analyzes 53 outsourcing deals announced in June 2016 for the key lessons learned and for their alignment to recent HfS research.
July 28, 2016 How clients and service providers are using automation, analytics, and more in BPO/BPaaS to enable consumer centric healthcare operations.
July 27, 2016 This PoV reimagines software product support in the As-a-Service Economy.
July 20, 2016 The inaugural Energy Operations Blueprint covers IT, BPO and Engineering Services in the Oil & Gas industry, trends, market activity and 13 providers.
July 20, 2016 This PoV provides HfS Research market sizing and forecast for the EMEA IT Services and BPO Market from 2016 to 2020.
If you don't have an account, Register here |
With the exception of our Horizons reports, most of our research is available for free on our website. Sign up for a free account and start realizing the power of insights now.
Our premium subscription gives enterprise clients access to our complete library of proprietary research, direct access to our industry analysts, and other benefits.
Contact us at [email protected] for more information on premium access.
If you are looking for help getting in touch with someone from HFS, please click the chat button to the bottom right of your screen to start a conversation with a member of our team.
