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February 29, 2016 Many complex IT projects continue to require large-scale manual work. Cutover is a SaaS platform that focuses on those activities.
February 26, 2016 In this study, we define the scope of engineering services outsourcing, analyze the structure of the engineering services industry, and provide a list of the 20
February 25, 2016 Just like the broader notion of Intelligent Automation, Test Automation is evolving toward cognitive computing and artificial intelligence.
February 24, 2016 The Truven acquisition includes research scientists who have industry specializations that can help turn data into insight, and relevant action.
February 19, 2016 There are many forces driving the current change in IT and IT services. We see a shift from the "Can't Do" world to the "Can Do" As-A-Service ideal.
February 19, 2016 Security breaches often include physical/human involvement. Software robots may hold a key to removing a human element of insider risk.
February 18, 2016 Legacy BPO built around FTEs and systems designed with "average performance" are doomed to fail. So BPO has to change now.
February 18, 2016 We add AimBrain, with a biometric/behavioral approach to user authentication and cyber security readiness, to our Cyber Watch List as an emerging player.
February 18, 2016 HfS looks at the limitations of a "zero-sum" commercial and governance mentality for BPO and calls for Business Process Partnering instead.
February 16, 2016 This PoV analyzes 39 outsourcing deals announced in January 2016 for the key lessons learned and for their alignment to recent HfS research.
February 16, 2016 NGA gave a rundown of its key priorities and streamlining strategies for 2016 at its recent UK analyst and advisor event.
February 15, 2016 The OneShield deal gives us greater evidence of the insurance mid-market embracing As-a-Service far more willingly and rapidly than larger enterprises.
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