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Point of View

The new consistent Cognizant looks to move clients from business as usual to AI as usual

HFS looks at how Cognizant is going 'all in' on aiding clients on their AI journeys.

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Point of View

CX leaders find they are in the same GenAI boat—and it’s not moving nearly fast enough

The customer experience function is not reaping the benefits of GenAI.

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Point of View

How you can exploit LLMs to drive human-like cognition into your business processes

Understanding how your business can exploit human-like cognition with Generative AI is a new business fundamental

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Highlight Report

Wipro brings Duck Creek to mid-tier P&C insurers with Aggne investment

Wipro's investment in Aggne could help P&C carriers drive new value with Duck Creek

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Horizons Report

HFS Horizons: Supply Chain Services, 2024

This report assesses how well service providers are helping their supply chain clients embrace innovation and realize value

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Market Impact Report

The CFO’s quest in an AI-first world

This report describes the heroic journey of CFOs as they navigate the complexities of an AI-powered world

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Market Impact Report

Pivoting toward the new frontier in travel & hospitality

Ecosystem development and collaboration will be key to unlocking new sources of value

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Market Impact Report

The two-year GenAI countdown

How businesses are scaling GenAI adoption and avoiding the productivity trap

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Horizons Report

HFS Horizons: High-Tech Services, 2024

HFS Horizons: High-Tech Services, 2024 assesses how well service providers are helping their clients embrace holistic enterprise transformation through services

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Highlight Report

AI-first, AI-everywhere at Google Cloud Next

At Google Cloud Next, Google showcased a host of capabilities integrating AI into its products, including chip investments, new agents, and LLM (large language

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Point of View

Emerging regulations will change the global AI landscape

Companies building high- risk AI systems must act swiftly to meet new regulatory demands. The clock is ticking, and the hard work starts now.

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Highlight Report

EY navigates new terrain after shelving Project Everest

EY adapts strategy after shelving Project Everest: integrates tech, prioritizes human-centric approach, and targets industry-specific solutions for market

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