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The Disruptive BPO Industry Forecast

While the traditional BPO market has ballooned over the past 12 years to surpass $300 Billion in annual expenditure this year, it is the “disruptive” BPO services markets which are fast becoming the growth drivers for the future. This document exams four of the most important disruptive and fast moving disruptive markets that get lost within the monolith of BPO.

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