Points of View

HfS Research Themes for 2013

In 2013, we’re planning research focused on the four industry challenges facing all global organizations:

Value Beyond Cost: Changing the corporate mindset from cost-savings myopia to value-creation and growth

The Future Global Operating Model: Leveraging sourcing and shared services as vehicles to achieve business objectives

Talent Development: Aligning the workforce for global business services by developing our talent to go beyond tactical performance

Realistic Innovation: Accomplishing innovation by improving enterprise and provider collaboration to achieve realistic business outcomes

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