Points of View
The New Table-Stakes and Desired Outcomes of Global Services
In June 2014, 45 of the services world’s best and brightest stakeholders gathered in Cambridge UK to debate the immense transformational journey engulfing the world of BPO and IT services. This POV captures the main insights from this event when we looked at the new “table-stake” and desired outcomes of Global Services. During the day and a half we found common ground on goals and how to define the future success in this fast-evolving business environment as well as what we need to do next as an industry.
All providers we profiled in our recent Telecom, Media, and Technology (TMT) Service Providers Top 10 2021 report presented a strong narrative around 5G, and claim to be investing and deploying solutions 5G is currently deployed in 8% of all...
HFS has estimated the TMT (telecom, media, and technology) services market to be over $150 billion per year going into 2021 based on our recent Top 10 report covering 13 of the leading service providers in the space. These 13...
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