Podcast: Finance and Accounting Outsourcing Market Landscape 2013

Ron Walker, a principal in KPMG’s Shared Services and Outsourcing Advisory practice, and Phil Fersht, CEO of HfS Research and author of the popular services industry blog Horses for Sources, discuss the key findings of that study.

Listeners will gain an understanding of:

The major types of FAO activities and their respective growth rates

Outsourcing contract characteristics and trends

FAO industry and regional growth hot spots

How a global business services strategy impacts FAO

How improved service provider capabilities and emerging technologies influence FAO

What the more sophisticated clients are asking in their FAO solutions

The critical areas in which service providers need to improve their performance

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Author

Phil Fersht CEO and Chief Analyst

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