Points of View

The State of Global Sourcing in Q2 2012 (presentation)

Uncertainty with outsourcing is putting the emphasis back onto shared services, with outsourcing as a delivery component
Buyers with an even balance of outsourcing and shared services feel much more in control over their processes and in better shape to meet their business objectives
Buyers over-reliant on outsourcing models are much more operationally-focused today – it changes their objectives
We’re in a “chicken and egg” situation where buyers want what providers have, but providers are struggling to meet their margin commitments in an ever-increasing market

Sign in to view or download this research.

Login

Lost your password?

Register

Weekly Digests/Newsletters: Overviews of the latest news, insight and research by HFS and the HFS Academy.

HFS Events: Exclusive invitations to HFS Webinars, Roundtables and Summits, bringing together key industry stakeholders focused on major innovations impacting business operations.

By registering you agree to our privacy policy.

Also in Points of View

TMT enterprises must build a 5G roadmap to grasp the industry’s emerging narrative

All providers we profiled in our recent Telecom, Media, and Technology (TMT) Service Providers Top 10 2021 report presented a strong narrative around 5G, and claim to be investing and deploying solutions 5G is currently deployed in 8% of all...

As the TMT services market grows—enterprises and providers can’t afford to get comfortable in their legacy relationships

HFS has estimated the TMT (telecom, media, and technology) services market to be over $150 billion per year going into 2021 based on our recent Top 10 report covering 13 of the leading service providers in the space. These 13...

Join thousands of other users
already using HFS Research